jilimc Casino Privacy Policy

1. Introduction

jilimc Casino operates the online gaming platform accessible at jilimc.net, serving registered players across the Philippines — from Metro Manila and Cebu to Davao, Quezon City, and beyond. As a platform that handles financial transactions and personal account data, jilimc takes data privacy seriously and is fully committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy applies to all personal information collected through the jilimc website, mobile application, customer support channels, and any other services operated by jilimc Casino. It applies to all registered players, visitors, and any other individuals whose personal data jilimc processes.

By accessing or using the jilimc platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please discontinue use of the jilimc platform.

2. Information We Collect

jilimc collects personal information that is necessary to provide our gaming services, comply with legal obligations, and improve the player experience. The categories of personal data we collect include:

• Registration Data: Full legal name, date of birth, gender, nationality, and a valid Philippine mobile number or email address provided when creating your jilimc account.
• Identity Verification Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license), selfie photographs, and proof of address, collected as part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance obligations.
• Financial Data: Payment method details (e.g., GCash account number, PayMaya details, BPI or BDO bank account information), transaction history, deposit and withdrawal records.
• Gaming Activity Data: Game history, wagering records, session duration, bonus usage, and other gameplay-related data generated through your use of the jilimc platform.
• Technical Data: IP address, device type, browser type and version, operating system, referring URLs, and other technical identifiers collected automatically when you access the jilimc platform.
• Communications Data: Records of your communications with jilimc customer support, including live chat transcripts, emails, and any feedback or complaints submitted.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and other responsible gaming preferences you set on your jilimc account.

jilimc collects personal data directly from you (e.g., during registration or KYC), automatically through your use of the platform (e.g., via cookies and server logs), and in some cases from third-party sources such as payment processors and identity verification service providers.

3. How We Use Your Personal Data

jilimc processes your personal data for the following purposes, each of which has a lawful basis under the Data Privacy Act of 2012:

• Account Management: To create, maintain, and manage your jilimc player account, including processing your jilimc login credentials and account settings.
• Service Delivery: To provide access to jilimc's gaming services, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and deliver bonuses and promotions.
• Identity Verification & Compliance: To verify your identity, confirm your age (21+ requirement), and comply with our KYC, AML, and counter-terrorism financing (CTF) obligations under Philippine law.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the jilimc platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through jilimc's 24/7 Filipino support team.
• Responsible Gaming: To monitor gaming behavior, enforce self-exclusion and deposit limit requests, and identify players who may be at risk of problem gambling.
• Marketing & Promotions: To send you relevant promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jilimc platform.
• Legal Compliance: To comply with applicable Philippine laws and regulations, respond to lawful requests from government authorities, and enforce our Terms & Conditions.

4. Sharing Your Personal Information

jilimc Casino does not sell your personal data to third parties. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged by jilimc to assist with age and identity verification.
• Game Software Providers: Game developers and content providers whose games are available on the jilimc platform, to the extent necessary to deliver their services.
• Regulatory Authorities: Philippine government agencies and regulatory bodies, including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC), where required by law.
• Law Enforcement: Law enforcement agencies and courts, in response to lawful requests, court orders, or legal proceedings.
• Service Providers: IT infrastructure providers, cloud hosting services, analytics providers, and customer support platform providers engaged by jilimc to support platform operations, all of whom are bound by confidentiality obligations.

Any third party with whom jilimc shares personal data is required to handle that data in accordance with applicable data protection laws and jilimc's data processing requirements.

5. Cookies & Tracking Technologies

jilimc uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage, and support security functions. The types of cookies we use include:

• Essential Cookies: Required for the jilimc platform to function correctly, including maintaining your login session and remembering your preferences. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the jilimc platform, helping us improve performance and user experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats on the jilimc platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilimc platform. By continuing to use jilimc, you consent to our use of cookies as described in this policy.

6. Data Retention

jilimc retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• KYC and identity verification documents are retained for the duration of your account and for a minimum of five (5) years thereafter.
• Customer support communications are retained for a minimum of two (2) years.
• Technical and usage data may be retained in anonymized or aggregated form for longer periods for analytical purposes.

When personal data is no longer required, jilimc will securely delete or anonymize it in accordance with our data retention procedures.

7. Data Security

jilimc Casino implements robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilimc platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Two-factor authentication (2FA) for jilimc account login.
• Regular security audits, penetration testing, and vulnerability assessments conducted by our dedicated security team.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Comprehensive staff training on data privacy and security obligations.

While jilimc takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilimc login credentials and for notifying us immediately of any suspected unauthorized access to your account.

8. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by jilimc Casino:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed by jilimc.
• Right of Access: The right to request a copy of the personal data jilimc holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data in your jilimc account.
• Right to Erasure: The right to request deletion of your personal data, subject to jilimc's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jilimc's Data Protection Officer (DPO) using the contact details provided in Section 12 of this policy. jilimc will respond to all data privacy requests within thirty (30) days of receipt.

9. Protection of Minors

jilimc Casino does not knowingly collect personal data from individuals under the age of 21. The jilimc platform is strictly intended for adults aged 21 and above, in accordance with Philippine gaming regulations. Age verification is a mandatory part of the jilimc registration and KYC process.

If jilimc becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and take appropriate action in accordance with our Terms & Conditions and applicable law. If you believe that a minor has registered on the jilimc platform, please contact our support team immediately.

10. International Data Transfers

jilimc Casino primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed in other countries where our service providers or game software partners operate. Any such international transfers are conducted in compliance with the Data Privacy Act of 2012 and its implementing rules, and are subject to appropriate safeguards to ensure that your personal data receives an equivalent level of protection.

By using the jilimc platform, you consent to the transfer of your personal data to other countries where jilimc's service providers operate, subject to the safeguards described in this policy.

11. Changes to This Privacy Policy

jilimc Casino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, jilimc will notify registered players via the contact details associated with their account or by posting a prominent notice on the jilimc platform.

The date of the most recent revision is displayed at the top of this Privacy Policy. Your continued use of the jilimc platform following any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how jilimc protects your personal data.

12. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jilimc's data processing practices, please contact our Data Protection Officer (DPO):

Note: Email addresses above are displayed as plain text and are not clickable links. Please copy and paste them into your email client.